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Allied Universal Security Operations Center Supervisor in West Chester, Pennsylvania

At Allied Universal® , we continue to build an inclusive, Be Phenomenal® , culture that encourages, supports, and celebrates a diverse workplace. It fuels our innovation and connects us closer to our customers and the communities in which we serve. We are North America’s leading security services provider with over 265,000 phenomenal employees protecting over 50,000 client sites. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions! Start your phenomenal career with Allied Universal today!

Qualifications: Must have 2+ years of security experience and/or 1 yr of law enforcement experience. Access Control and CCTV experience is required. Great Customer Service, strong written/verbal skills, and be able to work independently.

Shift: Full Time, OPEN

Pay Rate: $23.00

Allied Universal has security jobs and are seeking to fill the position for a Security Operations Center (SOC) Supervisor for a Prestigious Client located in West Chester, PA

The Security Operation Center Supervisor is assigned to a Fortune 500 Security Operations Center (SOC), working under the direction of the assigned Manager, to support enterprise security in all concerns that pertain to safety and security. The individual will use a variety of tools ranging from access control and alarm monitoring systems, various business intelligence resources, open sources, and proprietary systems. The SOC Supervisor will focus on the identification and assessment of risks, making recommendations that mitigate threats to Clients’ people, property, operations, or brand. These may include (but not limited to) extreme weather, political instability, social unrest, crime, terrorism, business practices, and system failures.

RESPONSIBILITIES:

  • Provide supervisory oversight to on-duty security staff.

  • Respond and investigate reports of security and safety issues

  • Deliver superior customer service to employees, customers, and business partners

  • Monitor travel safety and security of employees

  • Collect and analyze intelligence, perform risk assessment and notify appropriate parties

  • Notify and coordinate security response through creation and distribution of briefs

  • Review daily reports and incidents to identify risks, trends, and gaps

  • Follow procedures to support response and recovery operations for a variety of incidents

  • Collect data and prepare performance metrics presentations

  • Provide back-up, support, and on-call function as required

  • Perform other related duties and special projects as assigned

PREFERRED EXPERIENCE:

  • Military service, verifiable with DD214

  • Graduate of a Certified Public Safety Academy

  • Associate’s degree or higher in law enforcement or criminal justice studies

QUALIFICATIONS/REQUIREMENTS:

  • Be at least 18 years of age with high school diploma or equivalent for non-driving and 21 years of age for driving positions

  • Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

  • Valid guard card/license, as required in the state for which you are applying.

  • As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws

  • For Driving Positions must be 21 years of age, Current state driver’s license, clean driving record (no points in prior 3 years), minimum level of insurance as required by Company policy, and ability to safely operate a vehicle required.

  • Monitors closed circuit television systems and alarms

  • Monitors and operates facility computers systems regularly, as assigned

  • Display exceptional customer service and communication skills

  • Have intermediate computer skills to operate innovative, wireless technology at client specific sites

  • Ability to handle crisis situations at the client site, calmly and efficiently

  • Answer phones and greets guests and employees

  • Handle security issues or emergency situations appropriately. Contact Emergency Services, such as EMT, Fire Dept., etc.

  • Participates in industry specific security/safety training programs to offer our clients the best trained officers at their sites

  • Able to:

  • Work in various environments such as cold weather, rain/snow or heat

  • Occasionally lift or carry up to 40 pounds

  • Climb stairs, ramps, or ladders occasionally during shift

  • Stand or walk on various surfaces for long periods of time

Allied Universal® provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 265,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com .

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

Allied Universal® provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 265,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com .

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

Job ID: 2021-509478

Location: United States-Pennsylvania-West Chester

Job Category: Security Supervisor

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