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Allied Universal GSOC Lead Operator - AMZN in Seattle, Washington

At Allied Universal® , we continue to build an inclusive, Be Phenomenal® culture that encourages, supports, and celebrates a diverse workplace. It fuels our innovation and connects us closer to our customers and the communities in which we serve. Allied Universal offers so much more than just a job. We offer careers. We take great pride in our promote-from-within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions! Start your phenomenal career with Allied Universal® today!

Immediate Opening:

Allied Universal is looking to hire a Lead Global Security Operations Center Operator. The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

Lead GSOC Operator

Job Title: Lead GSOC Operator

Department: Amazon Corporate Security

Location: Seattle, Washington

Employment Type: Full Time

The Lead GSOC Operator will support Amazon Corporate Security's GSOC. This is a full-time contracted position that is located in downtown Seattle.

Essential Job Functions:

Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed

Assisting company employees in all concerns that pertain to safety and security

Monitoring travel safety and security of company’s employees

Conducting ongoing review of multiple systems and sources to detect potential risks

Notifying and coordinating corporate response by distribution of advisories and other communications

Compiling daily reports and incident reports

Following procedures for managing a variety of incidents, from minor incidents handled at the local level to global crises

Provides back-up, support, and on-call function as needed

Additional Job Functions:

Perform other related duties and special projects as required

Gather and prepare reports on individual and team performance metrics

Minimum Qualifications and Requirements

High school diploma or equivalent required

At least 18 years of age

As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test

Associate’s degree or 2+ years of equivalent work experience in Military, Law Enforcement, Government, Corporate Security

Strong Customer Service skills

Excellent written and verbal communication skills

Ability to read, write, and speak clearly in English

Ability to multitask in a fast paced, at times stressed work environment

Strong team player

Comfortable with high-tech work environment, and constant learning of new tools and innovations

Flexibility to work all shifts, and willingness to assist the team with overtime when needed

Proficient in Microsoft Windows and Office Suite

Preferred Qualifications:

Prior experience in a security operations center, TOC, or similar is highly preferred

Bachelor’s degree in Information Technology, International Affairs/Relations/Business, Emergency Management, Political Science, Criminal Justice or related discipline

Experience with security systems, including alarm monitoring, electronic access control, and CCTV

Supervisory experience, ideally in a security role

The above statements are intended to describe the general nature of this job. They should not be construed as an exhaustive list of all responsibilities, requirements, skills, and standards required to perform essential job functions.

Allied Universal® provides unparalleled service, systems and solutions to people and businesses within our local communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com .

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

Allied Universal® provides unparalleled service, systems and solutions to people and businesses within our local communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com .

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

Job ID: 2021-577284

Location: United States-Washington-Seattle

Job Category: Management

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