Embark on a trailblazing career in Security Technology with Allied Universal® Technology Services, a global leader in security technology that’s transforming the security industry. We integrate state-of-the-art technology with physical security to protect our clients and communities, harnessing tools like electronic access control, video surveillance, and alarm monitoring, alongside emergent innovations such as robotics, drones, and augmented technology. As a valued team member, you’ll be part of a diverse and dynamic workforce that thrives on innovation and inclusivity. We offer a wide spectrum of job opportunities for both stability and growth across various roles, including service and installation technicians, engineers, and project managers. At Allied Universal®, we don’t just embrace change; we drive it, creating a culture where diversity fosters innovation and forges caring connections. Join us and help set new benchmarks in the security industry while advancing your career. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.
Hiring Immediately!
Position Overview:
The Senior Service Technician will be responsible for service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP-based video systems, including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems. As a Security Senior Service Technician, this person is expected to be a highly proactive and skilled individual and, at all times, maintain performance consistent with Allied Universal Technology Services' core values.
Requirements:
Valid State Driver's License; travel to client sites
Available for scheduled “on-call” duties to respond to emergency service calls
5+ years of field experience in servicing, programming, and troubleshooting the following:
access control: AMAG, Genetec, Lenel
video management: Milestone, Axis, Avigilon
intrusion detection: DMP, Bosch
Strong troubleshooting skills, mechanical and electronic aptitude
Capable of lifting up to 50lbs and working on ladder heights of up to 16’
High School Degree, Vocational School or equivalent required
Scope of Work:
Travel to commercial client sites to service, repair, troubleshoot, and detect access control equipment and IP-based video security systems. including, but not limited to:
(Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems)
Troubleshoot system installations in a such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code
Apply all necessary documentation for tracking of service-related issues
Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices
Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low-voltage applications
Establish and maintain effective working relationships with both internal and external customers
Provide phone and on-line remote diagnostic support
Drive to commercial client sites, with a company-issued vehicle to perform service
Perform other duties as assigned by leadership
Qualifications:
Understanding of Windows operating systems and overall IT network topology
Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values
Ability to meet deadlines and work in a fast-based environment with minimum direction
Good communication skills for effective interaction with internal & external customers
Be able to work independently or as a member of a team
Good verbal and written communication skills
Benefits:
$32.00 - $37.00 / hour
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
#LI-EL1
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .
Job ID: 2024-1308268
Location: United States-California-Santa Ana
Job Category: Technician