Job Information
Allied Universal Applications Engineer - Security Technologies in Carrollton, Texas
Allied Universal® Technology Services, one of the largest security systems integrators in the United States, offers comprehensive and integrated technology solutions to help clients mitigate risk and protect people and assets. Allied Universal® Technology Services all-inclusive service approach offers intelligent and seamless technology solutions from electronic access control, video surveillance, fire/life safety, alarm monitoring, emergency communications, technological threat management and response, and other smart tech innovative solutions, including a broad array of hosted /managed services via the company’s Monitoring and Response Center (MaRC), and the Global Security Operating Center.
We are in a growth mode and continue to hire talented Installation and Service Technicians, Monitoring Agents, Coordinators, Project Managers, Engineers, Architects, Branch Leadership and Sales Professionals. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more! Start your phenomenal career with Allied Universal® Technology Services today!
Allied Universal is looking to hire a and Applications Engineer. The Applications Engineer is responsible for software specific support of our installation team to include the integration / interface of multiple disparate software applications into fully functioning solutions. This position will be responsible for all levels of systems head-end commissioning, upgrades and advanced diagnostics to achieve the defined functionality of systems operation. The Applications Engineer should be capable of utilizing existing SDK’s and/or API’s to ensure the desired level of integration and should be capable to perform customized integration between software applications. The Applications Engineer’s schedule will be coordinated by the Operations and Project managers to be effectively and efficiently utilized.
Essential Functions and Responsibilities
Capable of advanced integration between disparate electronic security systems
LAN & Network configurations experience to include wireless communications system.
Perform systems diagnostic and troubleshooting duties to ensure a fully functioning system
Work with Project Managers, End Users and Technician team to provide assistance in regards to the software systems
Troubleshoot project issues and engage appropriate resources as needed.
Escalate significant issues to management team as needed.
Work with Project Management team to coordinate project and work schedules to ensure project efficiencies
Work with Operations Manager to schedule and maintain appropriate licensing and software trainings for professional development
Take the lead in End User Software training
Knowledge and Skills
High school diploma or equivalent required, BA/BS Degree preferred
In depth knowledge of industry leading security system and equipment providers
Certification with major enterprise level security/access control systems preferred
Decision-making and problem-solving ability
Ability to read and understand advanced technical information/documentation
Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)
Excellent verbal and written communication skills
Ability to establish and maintain effective working relationships with both internal and external customers
Must be detail-oriented and organized
Strong analytical and problem solving capabilities
Strong time management skills
Self-motivated with the ability to motivate and influence others
Must be able to manage multiple tasks while meeting strict deadlines
Possess excellent follow-up skills
Certifications in the following Software platforms are required
Open Options
SoftwareHouse
ONSSI
Milestone
Exacq
Brivo
NiceVision
Genetec
Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com .
We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.
Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com .
We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.
Job ID: 2020-468234
Location: United States-Texas-Carrollton
Job Category: Technology Services