Allied Universal Veterans

Job Information

Allied Universal Security Operations Lead - Social Media in Austin, Texas

At Allied Universal® , we continue to build an inclusive, Be Phenomenal® culture that encourages, supports, and celebrates a diverse workplace. It fuels our innovation and connects us closer to our customers and the communities in which we serve. Allied Universal offers so much more than just a job. We offer careers. We take great pride in our promote-from-within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions! Start your phenomenal career with Allied Universal® today!

Allied Universal Services is currently searching for a Security Operations Lead .

The Security Operations Lead will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Operations Lead will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more! We also offer part-time and flexible schedules!

$1000 Sign On Bonus

Qualifications/Requirements:

  • At least 18 years of age

  • Posses a high school diploma or equivalent, or 5 years verifiable experience

  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines

  • Must be able to frequently prepare written reports and logs in neat, legible handwriting;

  • Must be able to read and understand all operating procedures and instructions

  • Valid guard card/license, as required in the state for which you are applying.

  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check

  • Intermediate computer skills to utilize innovative, wireless technology at client specific sites

  • Ability to handle both common and crisis situations at the client site, calmly and efficiently

  • Display exceptional customer service and communication skills

  • Ability to handle crisis situations at the client site, calmly and efficiently

  • Lead day to day operations for their assigned shift and within their assigned GSOC team.● Oversee the implementation and application of policies and procedures● Maintain current record keeping in support of the Operations Supervisor. ● Be prepared to back-fill and support the Operations Supervisor and/or GSOC FTE Shift Manager when needed. ● Responsible for using best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to the people, assets, and reputation of the client. ● Use best practices for communicating information surrounding incidents to appropriate leadership and stakeholders. ● Produce and review Incident Reports.● Support, supervise, and assist GSOC Specialists and operators as they prepare for, respond to, and recover from both crisis and non-crisis incidents, monitor cameras and alarms, dispatch associated calls via telephone and radio, operate access control technology, and provide general assistance to both employees and guests.● Supports leadership during critical incidents● Ensures operational readiness for incident responseRequirements:● 1-3 years of experience in leading a team.● 3-5 years of corporate security or GSOC environment experience.● Strong analytical, critical thinking and problem solving skills.● Able to work in and define ambiguity/gray areas.● Strong interpersonal and networking skills with a strong ability to work in a team environment.● Able to work under stressful conditions and adhere to tight deadlines● Able to manage multiple streams of work in a fast-paced environment.● Above average in computer applications, general understanding of security systems and general technical aptitude through demonstrated experience.● Excellent verbal and communication skills.● Think through problems for logical solutions, and remain calm and professional under stress.● Strong decision making ability during both crisis and non-crisis situations.● Able to work with highly confidential information.● Must be able to speak clearly, give direction, and provide guidance to employees and security staff during emergencies.● Able to work and communicate effectively with all levels of leadership● Able to analyze threats for real time impact to the client operations with the ability to develop and direct mitigation strategies

Allied Universal® provides unparalleled service, systems and solutions to people and businesses within our local communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com .

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

C 15802

Allied Universal® provides unparalleled service, systems and solutions to people and businesses within our local communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com .

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

C 15802

Job ID: 2021-569684

Location: United States-Texas-Austin

Job Category: Security Supervisor

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